HomeRateMap ("Company," "we," "us," or "our") operates HomeRateMap.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit a quote request. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Information We Collect
Information You Provide Directly
When you complete a quote request form on our Site, we collect:
- Full name
- Email address
- Phone number (including mobile/wireless numbers)
- ZIP code and service address area
- Home ownership status
- Monthly electricity bill amount
- Service interest (solar, roofing, or both)
- Any additional information you voluntarily provide
Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on pages
- Referring URL and traffic source
- Device type and operating system
- Cookie and tracking pixel data (see Section 6)
2. How We Use Your Information
We use the information we collect for the following purposes:
- Lead matching: To connect you with licensed solar installers and roofing contractors serving your area who can provide quotes for the services you requested.
- Communications: To contact you via phone, email, or SMS regarding your quote request, including follow-up from matched contractors.
- Service improvement: To analyze how the Site is used and improve our matching process and content.
- Legal compliance: To comply with applicable laws and regulations, including TCPA, CCPA, and state-specific consumer protection statutes.
- Fraud prevention: To detect, investigate, and prevent fraudulent or unauthorized activity.
3. TCPA Consent and Communications
By submitting a quote request form on HomeRateMap.com, you provide your prior express written consent — as that term is defined under the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and its implementing regulations — to be contacted by HomeRateMap and the licensed solar and roofing contractors in our network at the phone number and email address you provided.
This consent expressly includes contact via:
- Automated telephone dialing systems (autodialers)
- Prerecorded or artificial voice messages
- Text messages (SMS and MMS)
Consent is not a condition of purchase. You may receive quotes and use our service without consenting to marketing communications by contacting us directly at (702) 000-0000.
To opt out of SMS communications, reply STOP to any text message you receive. To opt out of email, click the unsubscribe link in any email. To opt out of phone contact, call us at (702) 000-0000 and request to be placed on our do-not-call list.
4. How We Share Your Information
We share your personal information only in the following circumstances:
With Contractors in Our Network
When you submit a quote request, we share your contact information and service details with licensed solar installers and/or roofing contractors who serve your geographic area. These contractors may contact you directly to provide quotes and follow up on your request.
With Lead Aggregation Partners
We may transmit your lead information to lead aggregation platforms and their participating contractor networks (such as Modernize, EnergyBillCruncher, Angi, and similar services) for the purpose of facilitating contractor matching. These partners have their own privacy policies governing their use of your data.
With Service Providers
We use third-party vendors to operate our Site and process data, including form processing services, analytics providers, and email delivery services. These vendors process data only on our behalf and are prohibited from using it for their own purposes.
For Legal Reasons
We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of HomeRateMap, our users, or others.
Business Transfers
In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on our Site.
We do not sell your personal information to data brokers or unrelated third parties for their independent marketing purposes.
5. California Residents — CCPA Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purpose for collection, and the categories of third parties with whom we share it.
- Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information we maintain about you.
- Right to Opt-Out of Sale/Sharing: You may direct us to not sell or share your personal information. To exercise this right, contact us at privacy@homeratemap.com.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To submit a verifiable consumer request, contact us at privacy@homeratemap.com or call (702) 000-0000. We will respond within 45 days.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance functionality and analyze traffic. Types of cookies we use:
- Strictly Necessary: Required for the Site to function (e.g., form session data).
- Analytics: Help us understand how visitors interact with our Site (e.g., Google Analytics).
- Marketing: Used to track conversions and deliver relevant advertising (e.g., Google Ads pixels).
You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security of your data.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is generally retained for up to 24 months from the date of submission.
9. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@homeratemap.com
- Phone: (702) 000-0000
- Website: HomeRateMap.com